在淘宝购物换货流程？

1、首先，打开手机淘宝。

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2、然后点击右下角我的。

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3、之后单击全部订单。

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4、找到需要退货的订单，点击“换货”。

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5、然后单击”换货“按钮。

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6、接下来单击”换货“选项。

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7、然后选择要更换的码数或者颜色。

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8、选择好之后单击“提交“。

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9、之后等待卖家同意换货申请。

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10、卖家同意后，点击填写退货物流。

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11、把退货的物流信息填写上，点击提交。

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12、最后，等待卖家确认收货后，寄回新的商品。

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在淘宝购物后，当收到的商品不满意时，登入PC版旺旺联系卖家，说明商品不满意要求换货。不建议使用手机旺旺联系卖家，用PC版旺旺联系卖家可以方便取证，如果交易发生争端，旺旺的聊天记录将会是你需要的有力证据。

卖家同意换货后提供退换货地址。根据地址将商品寄回给卖家。一般卖家会要求不得使用平邮和到付，用一般快递寄回即可。切记保留寄回商品的快递底单，如果发生争端，这将是能证明你已经寄回商品的证据。

卖家收到退回的商品后重新发货。如果卖家迟迟不再发货，而系统又将到期自动确认收货，可在已买到的宝贝中打开订单详情申请延长收货时间。

签收换回的商品，完成换货，再处理退款。

邮资处理：如果是买家原因（非商品质量问题）换货，由买家自行承担所有换货的运费。其中，如果是卖家包邮的商品，买家只需自行承担寄回运费；如果是非商家包邮商品，买家还需承担卖家再次发货运费，一般由买家支付宝转账给卖家。个别大品牌承诺购物享受免费退换货除外。

如果是商品质量问题或收到的货物与网上描述不符而导致的换货，由卖家承担所有换货的运费。其中，买家寄回商品先行垫付的邮资可以通过申请退运费而退还。也有卖家会直接冲支付宝转账完成退还邮资，也可以接受。