酒店前台接待英语面试问题

I： What would you do if the guest's total bill exceeds the credit limit？　　A：I would ask if the guest is willing to pay the difference by cash.If not，I'll try to get permission from the office which set the limit to extend credit over that amount.　　I：You seem to have done a good job.Why would you come here to apply for the job？　　A：Ours is a small hotel.There are not many foreign guests every year.As an English major，I'd like to take a more challenging job.That's the reason why I want to come and work in your hotel.　　I：How long have you been working there？　　A：I've been working there since 1996.　　I：Could you tell me your expectation in salary？　　A：The average salary for department managers is OK.　　I：Have you got any other extra requirements？　　A：No.　　I： We'll grant you a commencing salary of 3，500 yuan a month.Is that acceptable to you？　　A：I think to.　　I： How can we contact you about our final decision？　　A：You can call me at this number during the work hours.　　I： We'll get in touch with you by next Monday. Thank you，Mr. Zhang for your interest in our hotel.　　A：Thank you，Mr. Watt.I hope to see you again.　　I：I hope so.　　Notes 注释　　1.It's me.　　我就是。　　2.You are the first one to have arrived.I hope that the early bird will catch the worm.　　你是第一个来到的，我希望捷足者会达到目的。　　The early bird will catch the worm.　　是一句谚语，译为：早起的鸟儿有虫吃。　　3.No wonder you speak English so fluently.　　难怪你的英语如此流利。　　No wonder（that）…　　难怪……，……不足为奇，如：　　He had made a thorough investigation.No wonder he knew so much about it.　　他进行了彻底的调查，无怪他对此事了解很多。　　4.Thank you for your compliment，sir.　　谢谢你的夸奖，先生。　　5.The average salary for department managers is OK.　　部门经理的平均工资即可。　　Words and Expressions　　recently ad.最近，近来　　guarantee v.保证　　the front desk （宾馆的）前台工作　　Front Office Manager 前台经理　　room rates 房间价格　　check in 登记入住　　check out 结账　　cancellation n.取消预订　　reservation n.预留、预订　　with courtesy 礼貌地，客气地　　client n.顾客，委托人　　credit card 信用卡　　traveller's cheque 旅行支票　　Master Card 万事达卡　　personal cheque 个人支票　　注意： Cheque在英语中也可拼写为check.　　book solid 客满　　exceed v.超过　　compliment n.赞扬，称赞的话　　commencing salary 起薪　　get in touch with 与……联系

what is the process of booking a room do you think?