帮忙翻译一下下面的内容。谢谢了!

2025-01-06 17:23:34
推荐回答(2个)
回答1:

At present many enterprises in customer service still using the traditional manual management approach that in the data input, query, delete, modify, and so has a lot of limitations, resulting in customer service staff can not understand customer needs, not for clients Provide high-quality services. The system is designed for the above situation.
This paper developed by the customer service management system is based on a single model of comprehensive information management system. To be completed by the system's main features are: customer information management, and help users manage an increasing number of customer information; Affairs reminded today, automatically remind the customer service staff should be completed today the service items; service enquiries and tracking, tracking each service, At any time for the progress of the case. Customer complaints handling, customer complaints received, verification, registration, transfer, coordination, processing, feedback, and so on.
The system to Visual Basic 6.0 for the development of tools to Access 2003 database for the background. The system interface is nice, powerful, rich graphical interface, easy to operate and so on. The system's database ensure data integrity, security and efficiency Shuaixing, thereby enhancing the operational procedures in the course of data acquisition, data processing speed of completion.

回答2:

Currently a lot of business enterprise at customer service still adoption tradition of artificial management way, this kind of way is in the data of importation, search, delete, modification etc. have very big of limit sex, cause customer's attendant can't in time understanding the customer's need, can't provide for the customer Gao quality of service.This system is to to above circumstance's design come out.
This text development of customer service management the system be 1 according to list machine mode of comprehensive information management system.It's system's turn to want completion of the main function have:Customer data management, help customer management increase day by day of customer's data;Today business remind, auto remind customer attendant today should completion of service item;Service search with follow, whole distance follow each service, can at any time search service of make progress circumstance.The customer hurl tell processing and be responsible for customer hurl to tell of accept, pit solid, register, transmit, moderate, processing, feedback etc. work.
This system with Visual Basic 6.0 is development tool, with Access 2003 is backstage database.It's system's turn to have interface beauty generous, the function be strong, sketch interface abundant, operation convenience etc. characteristics.Should database assurance of the system the integrity, safety of data with efficiently straightforward, thus exaltation procedure circulate obtain a data in the process, processing data of completion speed.