The Autodesk® 3ds Max® installer failed with Error 1920.
Error 1920 occurs as the result of an unknown application changing the Windows registry key that points to the etc/services file used by mental ray®. The etc/servicesfile specifies which TCP port an application uses. If it cannot be determined which TCP port to use when starting the mental ray service, the 3ds Max® installer will fail, returning Error 1920, which indicates that the installer cannot install a service.To resolve this errorLog on to the computer as an Administrator. Download the mrfix.zip file to a temporary folder.Extract the mrfix.reg file using WinZip.Double-click the mrfix.reg file.If after performing this procedure, the installer fails with the same Error 1920 message, contact Autodesk 3ds Max Customer Support or your IT Department for further assistance.For Advanced users only:If you prefer, you can manually edit the Windows registry key instead of using themrfix.reg file. Follow these steps: Click Start menu (Windows) > Run.In the Run dialog box, enter regedit In the Registry Editor, navigate to the following location: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters Modify the DataBasePath registry key, setting it to the following value: %SystemRoot%\System32\drivers\etc Verify that the Type of the DataBasePath registry key is REG_EXPAND_SZ. This is necessary in order for %SystemRoot% to be expanded to the correct Windows installation folder (for example, C:\Windows).
http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=12567786&linkID=9241177
灭烛怜光满,披衣觉露滋。
如果你是admin 管理员身份安装的 那可能你的硬件不支持这个mental ray 3.9渲染服务.