求助：支付宝实名认证身份证怎么老是上传不了

支付宝实名认证操作方式：在电脑端（www.alipay.com）登录支付宝账户， 点击【账户设置】—【基本信息】—实名账户【查看】—【上传证件】进行操作。

如果一直无法上传，建议更换浏览器、网络环境操作试试。

1 、 证件仅支持JPG、JPEG、BMP的图片格式。必须是清晰彩色原件电子版，可以是扫描件或者数码拍摄照片，不能使用复印件  

2、如果图片较大，请按下图指示的入口上传即可 。

3、要500万像素以上的，最好是800万像素以上，手机或者是数码相机都行。有了照相工具之后，手持身份证头部照，本人半身照。

扩展资料

1、打开支付宝，点击进入【更多】的选项

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2、在更多功能里找到【我的客服】（在便民生活里面）并点击

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3、往下拉倒底找到【在线客服】的选项

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4、进入我的客服后，我们输入【修改实名认证】

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5、这时会弹出弹出四个选项，根据自身情况选择合适的

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参考资料来源：/cshall.alipay.com/lab/help_detail.htm?help_id=260714"target="_blank"title="支付宝官网-为什么实名认证就是上传不了身份证？">支付宝官网-为什么实名认证就是上传不了身份证？