求2012江苏省的英语应用能力考试三级A答案，作文是投诉信，快要收卷了 有答案的共享啊，，，拜托拜托

Mr.Wang June -17 -2012

Thank you for your letter of June 7, TouSuBen particular company employee services, the company to the situation has been investigating, and shall order the relevant employees, bring to you many inconvenience please understand that we can be your loss compensation, and hope you will accept my most sincere apology, our company will also ensure that will never happen later in this kind of matter, I hope you and the general consumer customer supervision. Thank you for your support
这是王建华先生的投诉信 给分吧。。
16 had forgotten 17 to encourage 18 what 19why 20、to promote 22、to encourage 23、had locked
28、to work
29. had been investigated
30.delivering
31.recently
32.published
33.had arrived
34.are allowed

Dear Mr.Wang June -17 -2012

Thank you for your letter of June 7, TouSuBen particular company employee services, the company to the situation has been investigating, and shall order the relevant employees, bring to you many inconvenience please understand that we can be your loss compensation, and hope you will accept my most sincere apology, our company will also ensure that will never happen later in this kind of matter, I hope you and the general consumer customer supervision. Thank you for your support
仅限于 投诉信 内容是王先生投诉 今年2012
B卷 16-20 ACBCC 21-25BDACB,36-40BCDCD,41-45BBACC,46tuiters,47returning 48POCKET MONEY,49educational career50february,51：DQ,52:LJ53:AE,54:np,55gi
A卷，16-20：42132，21-25：4312226lucking,27introduition,28to make,29informede,30rebuiuts,31had lived,32,winning,33mores,34heavnily,35lefts,36-40:13323,41-45:12234,46tuiters,47returning,48pducational 49educational career,50february,51：DQ,52:LJ53:AE,54:np,55gi,5614week,57sales support cctivity,58an online catalog 59 business communication,60in interview 61-64:4221
16 had forgotten 17 to encourage 18 what 19why 20、to promote 22、to encourage 23、had locked
28、to work
29. had been investigated
30.delivering
31.recently
32.published
33.had arrived
34.are allowed

今早的只有作文，其他的全部是假的

关于投诉什么的啊？