we are very sorry for that issue. We did not find the missing delivery of goods until we asked the freight forwarder who did not give us bill immediately when took the delivery. We thought a bill for 2 packages,and really sorry for this mistake.
PLS bestow another chance, you will have a satisfied answer in one week and a gift will also be sent to express our sincere apolpgy.
If still you are unable to accept our dealing method, we can have a further discussion then, is that all right?
This happens we are very sorry, our query to carriers over there until they issued a missing your cash on delivery, the freight forwarder at the door to pick up the goods, not on the spot to single-we, is subsequently to us, we thought it was a two-sample paper, we are not aware of the situation. really sorry, would you please give us a chance, we guarantee that you receive in a week, this sample will send a present for your apology, if you still cannot be accepted, we'll discuss how to deal with the matter?
anny译得比奥巴马康熙准确多了，建议采纳。
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